WHO ARE WE AND WHAT IS THE PURPOSE OF THIS POLICY?

The online platform https://mrtraffix.com belongs

Mr. Traffix S.R.L. with headquarters in Europe, unique registration code 46955820, e-mail: contact@mrtraffix.ro, and will hereinafter be referred to as “Mr. Traffix”.

Terms of Use

The Services are provided by Mr. Traffix. By accessing this website, you agree to be bound by this website’s Terms and Conditions of Use, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Billing
Payments on Mr. Traffix are processed using a secure and verified payment gateway, with no sensitive financial information input through our website. The secure method of accepting payments is processed using 256-bit SSL encryption. By purchasing our services you are explicitly agreeing that you clearly understand and agree to what you are purchasing and will not file a fraudulent dispute via your credit card or debit card institution. Furthermore, you have authorization to use the credit card, debit card, or any other payment source used to make the purchase. Upon a fraudulent attempt to file a dispute or chargeback, we receive the right, if necessary, to reset all services provided, terminate your account, and/or permanently ban your IP address. We will also submit all evidence on file to the other party. Users acknowledge chargebacks, disputes, or payment reversals will not be carried out prior to discussing the situation with our support team.

Links
Mr. Traffix has not reviewed all of the sites linked to this website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Mr. Traffix of the site. Use of any such linked website is at the user’s own risk.

Site Terms of Use Modifications
Mr. Traffix may revise these Terms of Use for its website without notice. By using this website, you agree to be bound by the then current version of these Terms and Conditions of Use.

Governing Law
Any claim relating to Mr. Traffix website shall be governed by the laws of the EU without regard to its conflict of law provisions. General Terms and Conditions apply to the use of a website.

Support
We provide a full schedule support to our users. For any sales or technical questions, please email us at support@mrtraffix.com. We will be happy to assist you with any questions you may have.

Services
Mr. Traffix is not affiliated with Instagram, Facebook, Meta, Tiktok, Twitter / x, Telegram, Youtube, Snapchat, Threads, Whatsapp, Spotify, Linkedin, Pinterest, Twitch, Vk, Reddit, Discord, Onlyfans, Google or any third-party partners in any way.
It is your sole responsibility to comply with their rules and any legislation that you are subject to. You use Mr. Traffix at your own risk.
We are not responsible for your actions and their consequences.
We only require your username or post link to obtain the required information for the API. We do not store, give away, or otherwise, distribute your username to any third parties.
While we can’t guarantee the exact number of followers, likes, views, comments, shares, saves, etc , you’ll receive, we do our best to confirm your expectations. In fact, 99.9% of the time we do. If your services are not fully delivered, just contact our support team and we will make it right.
We can’t guarantee the services’ continuous, uninterrupted, or error-free operability.
It is the sole responsibility of the customers to ensure their accounts are set to “public” (and do not change usernames or link post) during their use of the Mr. Traffix services. Any downtime of service in relation to a client changing their profile to “private” will not result in any payment reimbursement for that period of time.
By purchasing our services, you affirm that you clearly understand what you are buying and agree not to file a fraudulent dispute via your payment processor. Be aware that any chargeback will result in a permanent ban from using our services, and we will take measures to remove any services previously provided to you.
We reserve the right to modify, suspend or withdraw the whole or any part of our service or any of its content without notice and without incurring any liability.
It is your sole responsibility to check whether the Terms have changed.

 What processing is the subject of this Information Notice?

This Information Notice applies to the processing of personal data of:

Our contractual partners such as suppliers, vendors, customers (“Business Partners”);
Visitors and users of our website which can be accessed at www.mrtraffix.com

What information we collect about you ?

We collect and process your personal data when you interact with us (for example, the information you provide to us by filling in forms on our websites listed in Section 1 above (“Websites”) or by corresponding with us by telephone, email or otherwise). This includes information you provide when you register to use one of our Websites, when you subscribe to our services, when you enter contests, promotions or surveys organized by Mr. Traffix. and/or its contractual partners, and when you report a problem with our Website. The information you provide to us may include your name, address, e-mail address and telephone number.

Each time you visit our Websites, we automatically collect the following data:

technical data, for example this may include the Internet Protocol (IP) address used to connect your computer to the internet, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device type and mobile device brand; this data may be collected and processed on our behalf through cookies.
data about your visit, for example this may include full Uniform Resource Locators (URLs), sequence of clicks to, through and from our Websites (including date and time), information or products you viewed or searched for (including top articles read, top categories accessed, page response times, download errors, duration of visits to particular pages (including average time spent on particular pages, viewing particular content or videos), average time spent in an application and the number of views from such applications, average number of items viewed on our Websites, information about page interaction (such as scrolling, clicks and mouse-overs), methods used to navigate the page, data about User behavior, and any phone numbers used to call or email addresses used to contact our customer service representatives.

In some cases, we obtain your personal data (such as your name, address, email address and phone number, personal description, age, date of birth and gender) from third parties, such as business partners, technical, payment and delivery service subcontractors, advertisers, analytics service providers, market research service providers, credit reporting agencies. When you visit and register on one of our online platforms, we may obtain your personal data from a third party social media provider if you voluntarily choose to register through that third party social media platform.

How we use personal data and what is the legal basis for processing ?

General

We may process your personal data if we need to perform a contract we have entered into with you; if we need to comply with a legal obligation (e.g. accounting); where it is necessary for our legitimate interests (or those of a third party) and your interests (e.g. to detect and prevent fraud or to ensure IT and network security), unless your fundamental rights override those interests; if it is necessary to protect your vital interests (or the vital interests of others); and/or where it is necessary for public interest or official purposes.

We process your personal information for various technical, administrative and operational reasons, such as to ensure we present content in the most effective way for you and your computer; to improve our Websites, including its functionality; for the administration of our Websites; for internal operations, including for troubleshooting, data analysis, testing, research, statistical and research purposes; for advertising and marketing, including for targeted marketing purposes, so that we provide content, including personalized content, that may be of greater interest to you; and as part of our efforts to keep our Websites secure.

In some cases, we will only process your personal data with your consent. Subsequently, you will be able to withdraw your consent at any time via the email address contact@mrtraffix.com However, withdrawal of consent will not affect the lawfulness of any processing that has taken place prior to the withdrawal of consent.

Where we require personal data to comply with legal or contractual obligations, the provision of such personal data by you is mandatory. This means that if such personal data is not provided, we will not be able to manage contractual relationships or comply with obligations imposed on us. In all other cases, the provision of personal data is optional and you are under no obligation to provide it.

We may also process your personal data, such as identification data, contact data and address of residence, for the purpose of possibly exercising our rights or claims against you in the future. This processing is based on our legitimate interest, as it is necessary to exercise our rights in the event of possible litigation.

Most commonly, we will use your personal information in the following situations:

Commercial parterres:

For the purposes of providing services, delivering goods and making payments under the relevant contracts, we may process your personal data, such as identification data, business contact data, bank details and tax identification code, for persons registered for VAT purposes. This processing is based on (i) the performance of a contract to which you, as a Business Partner, are a party, (ii) legal obligations imposed on us, and (iii) our legitimate interest.

In some cases, we process personal data, such as the names and contact details of employees or contractors of Business Partners for the purpose of communications related to the performance of a particular contract with Business Partners. This processing is based on (i) the performance of a contract to which Trading Partners are a party, (ii) legal obligations imposed on us, and (iii) our legitimate interest.

As a Trading Partner, we may provide you with communications about our new products and services. If you no longer wish to receive these communications, you may opt-out by emailing us at partnerships@mrtraffix.com.

Users and Customers:

For the purpose of providing products, delivering goods and making payments, we may process your personal data, such as identification data, contact data, bank data. This processing is based on the performance of a contract to which Users are a party or a legal obligation imposed on us.

We may process personal data so that we can provide you with information about goods or services that we think may be of interest to you. If you are an existing customer, we will only contact you by email, or by push notifications via Mobile Apps (where applicable) with information about goods or services similar to those that have been the subject of a previous sale or negotiation with you for sale, unless you have previously opted out.

We will not share your personal data with third parties for marketing purposes without your explicit consent to do so.

We may also use your personal data to measure or understand your preferred product-related content and to provide content relevant to you

We may also process your personal data as part of and in connection with certain productions or recordings and the broadcast or public communication of such productions or recordings for certain journalistic, artistic and/or literary purposes.

For the avoidance of doubt, the provisions of this Information Notice do not affect copyright and other intellectual property rights relating to productions and recordings of television programmes or other media productions.

How and to whom we disclose your personal data ?

We do not sell your personal data to third parties.

Within the Company, only a limited number of staff members, such as those in the Sales, Legal, Marketing and IT departments have access to your personal data on a need-to-know basis. These staff members are subject to confidentiality obligations with respect to personal data. Appropriate technical and organisational measures are taken to protect personal data. Company staff members are entitled to handle personal data only on the instructions of the Company and, if necessary, in connection with their job responsibilities.

Personal data may be disclosed to government authorities and/or law enforcement agencies if required to do so by applicable laws or if necessary to exercise our rights, including the Terms of Use, or to protect our legitimate interests (including the legitimate interests of third parties) in accordance with applicable laws.

Your personal data may also be disclosed to third parties, including:

1. service providers who provide administrative, professional and technical support to the Company for IT support, security and business resources;
2. business partners, suppliers and subcontractors for the performance of all contracts we enter into with you (including subscriptions to our services);
3. advertisers and advertising networks who request your information to select and serve advertisements relevant to you. We may also use such aggregated information to help advertisers reach the type of audience they are targeting. We may use the personal information we have collected from you to comply with the advertisers’ wishes by displaying their advertising messages to the intended audience;
4. analytics and search engine service providers who assist us in improving and optimizing our Websites.

The Company may also disclose personal data to outside consultants (e.g., lawyers, accountants, auditors) if necessary.

In some cases, we may disclose personal data to our Affiliates (including to subsidiaries or parent holding company and its subsidiaries) on a need-to-know basis, listed here. We have implemented appropriate safeguards in our relationship with our Affiliates to secure these disclosures of personal data.

We may share personal data with our Affiliates and other third parties in the context of certain types of transactions, including in the context of transactions involving a change of control of the Company, the sale of substantially all of its assets or business restructurings.

The Company wishes to conduct appropriate due diligence in the selection of third party service providers and requires such service providers to maintain adequate technical and organizational security measures to protect personal data and to process personal data only as instructed by the Company. Service providers will be entitled to use subcontractors in providing services to the Company, provided that the subcontractor complies with the same data protection obligations as the service providers.

Storage of your personal data and transfers abroad

Your personal data that we collect is stored in the European Union (“EU”) and the European Economic Area (“EEA”). However, the information collected by third parties via Cookie files will generally serve traffic from a data centre that is closest to where the traffic originates. This means that such information, including advertising traffic, may be handled by servers located in the EEA and may be transferred outside the EEA. For more information, see the Cookie File Policy.

In addition, your personal data may be transferred to and stored in a location outside the EU and EEA. When your personal data is transferred from your own country to another country, the laws and rules protecting your personal data in the country to which your information is transferred may be different (or provide less protection) than in the country where you work.

We intend not to transfer your personal data outside the EEA unless there are adequate protections, including: (i) an adequacy decision issued by the European Commission with respect to the destination country or countries; (ii) a “privacy shield” certification; (iii) appropriate binding corporate rules; (iv) an approved code of conduct, together with binding and enforceable commitments by the data controller or processor in the country outside the EU and EEA; (v) an approved certification mechanism, together with the binding and enforceable commitment of the data controller or processor in a country outside the EU and EEA to apply the appropriate safeguards; or (vi) EU standard contractual clauses approved by the European Commission.

You may contact Mr. Traffix S.R.L.’s Privacy Officer or CME’s Data Protection Officer, whose contact details are provided in the Contact Persons list below, to learn more about transfers and the appropriate safeguards we have put in place prior to such transfers.

YOUR RIGHTS

You can ask us to confirm whether or not your personal data is processed by us, to provide you with a copy of your personal data and/or to correct it. In certain circumstances, you have the right to ask us to delete your personal data or, based on your right to portability, to ask us to transfer part of your personal data to you or to other entities. You also have the right to object to certain processing of your personal data (e.g. the use of processing for direct marketing purposes or certain decisions taken solely by automated processing (including profiling). Where we have requested your consent to the processing of your personal data, you have the right to withdraw this consent without adverse effect on you. Where we process your personal data because we have a legitimate interest in doing so (as explained above), you also have the right to object to such processing. You also have the right to restrict the processing of your personal data in certain circumstances. Please note that your rights described above may be limited in certain circumstances and are subject to applicable laws and regulations on the protection of personal data; for example, your right to object to the processing of your personal data may be limited if we can demonstrate compelling legitimate grounds for processing your personal data that override your interests. You will need to prove your identity and provide us with other details to help us respond to your request. We will not charge a fee for responding to your request unless permitted by law and, if such a fee is charged, it will be reasonable and proportionate to your request.

How long we keep your personal data ?

We intend to keep your personal data only for as long as necessary, in accordance with our Data Retention Policy, for a period not exceeding the period necessary to fulfil the purposes listed in this Notice and/or required by applicable law, in accordance with applicable statutory minimum retention periods and/or as long as necessary to exercise our legitimate rights (and the legitimate rights of others). For example, if you are a Business Partner, we will retain your personal data for the duration of our contractual relationship with you. If we have a continuing business relationship with you as a Business Partner (for example where we may use the same personal data in separate contractual relationships with you), we will continue to retain this personal data until the termination of our business relationship and for the minimum retention period required by law, subject to our Data Retention Policy. Please note that we may process any of your personal data that has become anonymous without prior notice to you.

If we process your personal data pursuant to your consent, such personal data will only be processed for the period provided by your consent, unless you withdraw or limit your consent before the expiry of this period. In such cases, we will cease processing such personal data for the relevant purposes, subject to any legal obligation to process such personal data and/or our need to process such personal data for the purpose of exercising our legitimate rights (including the legitimate rights of others).

Data security

We store your data on our servers and on servers hosted by third parties (including third party cloud services – “cloud-based services”). We use appropriate technical and organisational measures designed to protect your personal data and prevent unauthorised access. We have entered into contractual relationships with third parties that provide hosting services and these contracts include obligations regarding organisational and technical security of personal data. All payment transactions will be encrypted (e.g. using TLS protocol). You are responsible for maintaining the confidentiality of all means of authentication (e.g. passwords) used by you to access parts of our Websites.

Cookie Files and Social Communication Widgets

Our Websites use cookie files to distinguish you from other Users of our Websites. This helps us to provide you with a good experience when you browse our Websites and also allows us to improve our Websites. This processing is based on your consent expressed on our Websites or through your browser settings. For detailed information about the cookies we use, how long we use them, and the purposes for which we use them, please see our Cookie Policy.

Links to other websites

One of our Websites may provide links to websites that the Company does not control. Once you click on a third party link, you will be directed to the third party website. If you visit any of these linked websites, you should review their privacy policies. We are not responsible for the policies and practices of other companies. Our company does not control and assumes no responsibility for the content, privacy policies and notices or practices of third party websites or services.

Extended GDPR

FOR INFORMATION

About the collection of personal data

This policy aims to inform you about the personal data processing activities performed by the Company and applies to all processing carried out by us, including interaction with our website: www.mrtraffix.com

Our Company is constantly concerned with ensuring a full experience both in terms of cuisine and selling goods and providing services to our Customers. Thus, we make every effort to provide our Customers with both quality products and services as well as post-sale information and guidance, namely: newsletters, event invitations, campaigns and special offers – regarding both our products and activities and those of our partners (collectively referred to as “Newsletter”).

What PERSONAL DATA DO WE COLLECT?

We collect and process only that personal data about you that is necessary for us to provide you with the highest quality shopping experience with respect to our products and services and the use of our website. Thus, the personal data that we process may include by way of example:

1. data for your identification: first name, last name, user name;
2. contact data: physical address, telephone number, email address;
3. data for the valid conclusion of contracts and the issuing of tax invoices: ID card data, series, number, CNP, date of issue;
4. data that you provide to us when creating a user account on our website, registering, updating data or unsubscribing from the Newsletter, as well as when registering and participating in events organized or supported by us;
5. data received or collected when visiting our restaurants or events organized by us and/or our partners: may include video recordings of activities performed and access to these locations;
6. bank account and other financial information for the performance of the contractual relationship, if applicable;
7. technical data, including IP address: information about your access to our website, our online store, applications developed by us or access to Newsletters, materials and communications we send to your user account, by phone or by email;
8. other data you may provide to us.

In case you wish to join our team and thus become employed with us, we will process those data necessary in the employment process, i.e. identification data (full name, gender, date of birth), contact data (telephone number, correspondence address and e-mail address), as well as any other data that you bring to our attention through the application forms and CV or that you provide us by submitting or sending in physical format to our office and/or electronically via e-mail.

How do we collect your personal data?

The company collects in physical and electronic format only those personal data that you voluntarily provide to us, as well as information available from public sources, as follows: a. when purchasing products and services from us or in pre-purchase discussions; b. via our website, when registering for your user/customer account; c. when registering for the Newsletter; d. when contacting us by e-mail, if you express your interest in our goods and services or if you express your interest in being employed or contracted by our company or in collaborating with us; e. if we meet at an event and for example exchange business cards; f. when accessing other information available on a registration basis.

We remind you that you have full freedom to provide us with this personal data. However, without them, the performance of contractual relations will not be possible.

WHAT IS THE PURPOSE FOR WHICH WE COLLECT YOUR PERSONAL DATA AND WHAT ARE THE LEGAL grounds FOR SUCH COLLECTIONS?

For any processing of your personal data the Company will inform you of the purpose for which the processing is carried out, for example:

1. The purchase of goods and services by you: We process all the personal data that you provide us with, as well as any other data that are necessary for the sale of the products and the provision of the contracted services, in compliance with the provisions of the Terms and Conditions of the Company and the provisions of the laws in force regarding the processing of personal data and the purchase of goods and services, as well as for other activities and actions deriving from the conclusion and execution of the contract.
2. Communications and Newsletters: If you are already our customer/purchaser or if you have contacted us for professional purposes, we process your personal data on the basis of legitimate interest to send you specific communications, Newsletters, of interest to you and also including invitations to our and our partners’ events.

If you wish to subscribe to our Newsletter, at the time of your subscription (via our website or another form of direct request) we will ask for your consent to the processing of your personal data in order to provide you with the services you have requested

3. Organizing events for promotional, training or professional purposes: This may include video recordings of the activities conducted and access to those locations;
4. Employment: As we have open positions and a person expresses interest in joining our team, we collect the information necessary for the hiring process to assess whether you are suitable for the position. The processing of personal data in the employment process is done pursuant to the law, i.e. in order to execute a contract with you, and this processing is the pre-contractual phase.

We are constantly interested in making the employment process more efficient, which is why, based on our legitimate interest, we will keep records of the people who participated in the evaluation processes and the reasons why their application was rejected.

When we announce vacancies, you can apply for a place in our team by submitting your application: by e-mail, by submitting it in physical format at our office or by using the dedicated section of our website at that time.

When submitting your application by using the dedicated section of our website, we will need and request the following personal data: full name and identification data, mailing address and e-mail address, telephone number and CV. This personal data is necessary and we will use it in the recruitment process for the purpose: a. conducting and administering the employment process; b. assessing whether you have the right professional profile for our team; c. contacting you regarding your application; d. contacting you in the future regarding other opportunities or positions that may become available that may be of interest to you; e. keeping a record of our previous recruitment sessions you have attended and the reasons why your application was rejected.

Any processing of your data for the above purposes is based on one of the following grounds: 1.The performance of a contract for the purchase of goods and/or services, in which case the following personal data are processed: your identification data (as an individual customer or as a representative or other employee of a legal entity customer), your contact details and your position 2.The fulfilment of certain obligations laid down by the legal provisions incumbent on the Company (i.e. concerning the prevention and combating of money laundering and the need to know the customer), to the extent that the conditions regarding their applicability are met – your contact data and your CNP, serial number and no. are processed on this basis. I.D. or passport of shareholders/associates; 3.Consent, in relation to the sending of newsletters or invitations to our events – to the processing of your identification and contact data.

What are your rights regarding the processing of personal data?

We remind you that as a data subject you have the following rights regarding the processing of your personal data:

1. Access to the personal data about you that the Company processes.
2. Obtaining rectification of inaccurate personal data by contacting the Company and/or updating it through your user/customer account.
3. Obtaining restriction of the processing of your personal data when: you dispute the accuracy of your personal data that we process; the processing of your personal data is unlawful; we do not need your personal data for the purpose for which we process it, but you request its retention for the establishment, exercise or defence of a legal claim; or d.you object to the processing of your personal data, as long as we verify the existence of our legitimate interest in processing your personal data.
4. Portability of your personal data, by requesting the Company to transmit, either to you or to another data controller, a copy of your personal data provided to us that we process;
5. Obtaining the deletion of your personal data in case one of the following reasons applies: the data is no longer necessary for the purposes for which it was collected or processed; you withdraw your consent on the basis of which the processing is taking place and there is no other legal basis or legitimate grounds for the processing;personal data have been unlawfully processed; d. personal data must be erased in order to comply with a legal obligation incumbent on the Company under the law;

If you have any concerns or questions regarding your rights and the processing of your personal data or if you wish to make a request to us or exercise any of your rights with regard to the processing of your personal data, please contact us at our office or using the contact methods at the end of this information.

We assure you that we will examine each question and each request and will communicate to you the answers and the measures taken in this regard as soon as possible, but no later than one month from the time of registration of your request. If we need more information from you or if we encounter difficulties in resolving your request, we will inform you without delay.

If you consider that we have not resolved all your requests or if you are dissatisfied with the answers you are given, you can make a complaint to the ANSPDCP or you can apply to the competent courts.

WHAT DO WE STORE YOUR PERSONAL DATA?

If you have opted to receive communications via the Newsletter, we will store your data to provide this service for 2 years after your last interaction with the communications. After this 2-year period has passed, we will ask for your consent again so that you can continue to benefit from the Newsletter if you so wish.

In any case and at any time, if you decide that you no longer wish to benefit from our Newsletter and withdraw your consent, we will no longer process your personal data for this purpose.

Personal data that we collect in the recruitment process and use for the purpose of streamlining and keeping track of previous recruitment sessions is stored for a period of 10 years from the time you applied for a position with the Company.

As a general rule, we will delete your personal data when it is no longer needed for the purposes for which it was collected or when you withdraw your consent in the situation where the processing of your data is based on consent. Exceptions to this rule are cases where the processing of personal data is required by law or if we are entitled to continue such processing. Also, your personal data may be kept by us for a longer period than indicated above, only in those situations where immediate deletion would require overwriting our back-up and disaster recovery systems.

WHAT HAPPENS TO YOUR PERSONAL DATA IN RELATION TO OTHER PERSONS?

As a rule, the Company does not disclose or transfer your personal data to third parties. As an exception to this rule, in situations where disclosure or transfer is necessary or if we are required by law, we will inform you as soon as possible of this fact, unless applicable law prohibits or prevents us from making such information.

If we disclose or transfer your personal data to third parties, we will do so in compliance with the applicable legal provisions and with the adoption of measures for their protection, integrity and security.

For the processing of personal data we may use authorized persons, (by way of example: providers and suppliers of: IT services, database or contact management, accounting, event organizers, etc.). The Company will enter into contracts with all such data processors that regulate the personal data processing regime and ensure that they assume the legal obligations to process personal data and provide an adequate level of protection and security of personal data and fully comply with the applicable legal provisions.

How do we secure personal data?

All personal data processed by the Company are protected against threats by appropriate electronic and physical security measures and IT infrastructure as well as by internal personnel and access management procedures that ensure the discovery, notification and documentation of any possible breach of personal data security.

In the unlikely event of a breach of the security of your personal data, if we discover such a breach with risk to your rights and freedoms, we will notify the National Supervisory Authority for Personal Data Processing (hereinafter referred to as ANSPDCP), and we will inform you of this situation.

UPDATING THIS NOTICE:

We recommend that you periodically visit this section because as we amend this Notice, we will publish a new updated version on this web page, which will replace this Notice.

If your questions are not answered in this document or if you have any other questions about your personal data and/or how we process it, please contact us using any of the following methods

– e-mail address: (contact@mrtraffix.com)